Users expect a great experience every time they interact with your business. They want digital and printed communications that are relevant and engaging, delivered any way they choose.
However, adapting business applications to work with the mobile, web and social media touch points favored by many customers can be time consuming and costly.
Unlock the power of digital content
Every day, documents and digital information drive countless customer interactions and deliver vital information throughout your business. Making sure the right content reaches the right people – in whatever digital or paper format they need – has never been more important.
DoXite is available as part of the Columbus enterprise information management (EIM) suite from Macro 4. The Columbus software suite orchestrates the creation, capture, security, storage as well as delivery of documents and data, connecting people and processes with the information they need, and providing business intelligence for more informed decision making.
Integrated thinking
By utilizing the technologies available within the Columbus software platform, you can deliver a wide range of solutions to your business, including customer communications management (CCM), enterprise information management (EIM) and digital transformation, as well as providing a 360 degree view of your customers.
Columbus lets you share business content easily across multiple channels and applications, create compelling, personalized communications, and meet your regulatory obligations for managing documents and unstructured data. This automated yet customized approach is designed to help you engage more effectively with customers, employees and business partners, and meet their individual needs.
Columbus features
Unified communication governance
The entire messaging landscape of an organization is consolidated, ensuring consistent oversight. This is achieved without necessitating modifications to the source code or the APIs of your primary business applications.
Scalability and global reach
The design enables flexible horizontal system scaling. It can be seamlessly deployed across various geographical regions to maintain peak performance even within international infrastructures.
Resilience via clustering and virtualization
Maximum operational stability is delivered, effectively mitigating the risk of business-critical downtime through native cluster compatibility and rigorous validation in virtual environments.
Agnostic infrastructure and cloud readiness
Extensive support for multiple operating systems and architectures is provided. This facilitates versatile operations within heterogeneous IT landscapes and modern cloud-native setups.
Browser-based access and certified SAP® interoperability
Web-based management simplifies administrative tasks and enhances user experience. Furthermore, comprehensive certification for BC-XOM, SAP NetWeaver®, BC-AL, and ILM ensures reliable and future-proof integration with your SAP® ecosystem.
Additional resources
Explore the related products for Columbus.
Columbus Central
Columbus Central orchestrates complex communication workflows, manages and integrates the interactions between systems, people and channels to help deliver more customer-centric outcomes
Columbus DW
Columbus DW captures and shares files and documents while meeting data protection and compliance requirements
Columbus OM
Columbus OM streamlines business-critical printing from a single point of control, for early detection and prevention of output problems
Columbus Z
Columbus Z enables optimal output management on IBM Z
Columbus Accounting
Columbus Accounting delivers business intelligence by collecting operational data for detailed reports that help to identify potential cost savings and create actionable insights